Cloud Phone System
Unified Communications
Consolidating your business phone system, voicemail, chat, video conferencing with email, web apps, social media, and tools such as CRM.
Video Conferencing
Remote working is now commonplace, businesses need reliable and easy-to-access video conferencing solutions. Many cloud-based phone systems offer video conferencing as part of their packages.
Integrations
Cloud integrations allow multiple resources to be combined into a single cloud package. Integration is broad in scope, and is a cornerstone in virtually every cloud service.
Complete our Cloud Phone System – Interactive Quick Assessment (IQA) and a Solution Engineer will provide recommendations within 48 hours.
Choosing the right Cloud Phone System to imrove business operations & customer experience
Cloud Phone Systems provide many powerful features which if used correctly can improve internal & external communications. The level of sophistication required will be determined by the nature of your business and the product or service you deliver. Our team can help you to find the right balance of features to meet your needs and budget.
Give all Teams users access to your Cloud Phone System directly from within Teams
Set users free without leaving the familiar Teams interface. Many Cloud Phone System providers offer a plugin to enable access to calling from within the Teams application. This allows your enterprise class phone system to be accessible directly within your most widely used collaboration tools.
Advanced telephony features direct within Microsoft Teams
Microsoft Teams certified Cloud Phone Systems integrations
Global calling plans for Microsoft Teams with enterprise class reliability
Send and receive SMS*, MMS and Faxes from Teams
Intergrate Cloud Communications into your Ecosystems
Use Microsoft Teams calling conveniently with everyday business apps. 8×8 enables users to leverage turnkey integrations with best-of-breed business tools for CRM, productivity, help desk systems and more.
100+ Companies are using Qloud
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Text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley .
Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer.
Simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley.
Dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown.
Text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley .
Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer.
Simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley.
Dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown.
Text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley .
Our Contacts
The CCaaS.co.uk platform and team provides vendor agnostic advice across a wide range of technologies that support Customer Experience (CX) and the entire customer journey. Our Interactive Quick Assessment (IQA) forms enable our technical team to provide you with insight into the best-fit solutions to meet your business objectives.
Phone : 01908 047495
Email: enquiries@ccaas.co.uk
Recent Blog
In our previous article “Is your contact centre Digital Ready” we covered the importance of implementing an Omni-channel customer contact application that would allow you to communicate with customers across multiple digital social channels from a unified interface.For the retail sector the addition of Omni-channel communications is a vital first step towards delivering the digital […]
The UK housing market had been subdued by an undercurrent of economic uncertainty throughout the BREXIT negotiations and the lead up to the 2019 general elections, driving caution into buyers and sellers with house price growth at a six year low1. Prospects for a productive spring and summer market were good until the Covid-19 lockdown […]
Artificial Intelligence is certainly not a newcomer to Contact Centre operations but it is the power and flexibility of cloud computing that is really delivering advances in both Customer Experience (CX) improvements and a reduction in the cost per contact for service providers.Here we will take a look at ways in which AI is reaching […]
With applications of technology, one size never fits all, and this is very true when determining the correct Cloud Contact Centre (CCaaS) or Cloud Phone System (UCaaS) solution for any business.One thing we dislike the most is to hear a vendor trying to force an over-specified solution onto a client which has functions way beyond […]
In our latest article we outline how to retain customers with an integrated Digital Contact Center solution that will boost your digital brand presence, increase your Net Promoter Score and improve customer experience. The latest technology can complement your existing Contact Centre solutions to drive agent efficiency and keep you way ahead of your competition. […]
As the UK government continues to evaluate their “delay” phase strategies to combat the Covid-19 outbreak it is inevitable that on-premise Contact Centre operations will need to be ready for call centre agents to start working fully remotely while ensuring your Customer Experience levels are not disrupted.If your Contact Centre systems are premise based it […]
In our previous article “Is your contact centre Digital Ready” we covered the importance of implementing an Omni-channel customer contact application that would allow you to communicate with customers across multiple digital social channels from a unified interface.For the retail sector the addition of Omni-channel communications is a vital first step towards delivering the digital […]
The UK housing market had been subdued by an undercurrent of economic uncertainty throughout the BREXIT negotiations and the lead up to the 2019 general elections, driving caution into buyers and sellers with house price growth at a six year low1. Prospects for a productive spring and summer market were good until the Covid-19 lockdown […]
Artificial Intelligence is certainly not a newcomer to Contact Centre operations but it is the power and flexibility of cloud computing that is really delivering advances in both Customer Experience (CX) improvements and a reduction in the cost per contact for service providers.Here we will take a look at ways in which AI is reaching […]
With applications of technology, one size never fits all, and this is very true when determining the correct Cloud Contact Centre (CCaaS) or Cloud Phone System (UCaaS) solution for any business.One thing we dislike the most is to hear a vendor trying to force an over-specified solution onto a client which has functions way beyond […]
In our latest article we outline how to retain customers with an integrated Digital Contact Center solution that will boost your digital brand presence, increase your Net Promoter Score and improve customer experience. The latest technology can complement your existing Contact Centre solutions to drive agent efficiency and keep you way ahead of your competition. […]
As the UK government continues to evaluate their “delay” phase strategies to combat the Covid-19 outbreak it is inevitable that on-premise Contact Centre operations will need to be ready for call centre agents to start working fully remotely while ensuring your Customer Experience levels are not disrupted.If your Contact Centre systems are premise based it […]